We offer standard trackable shipping at $10 and express shipping at a charge of $14 which will automatically be calculated and applied at checkout. Please note express postage will not expedite the processing time of your order - only the postage time. These shipping prices are Australia wide via Australia Post.
SHIPPING DELAYS The global COVID - 19 pandemic has sen many businesses go online to continue operating. This has impacted the postage time frames for Australia Post and private couriers significantly. Expect longer than usual delays when making your purchase.
FREE SHIPPING is offered on Scrunchies and Head Ties!! If ordering up to two scrunchies or head ties, these will be posted in a postage paid envelope with no tracking available. If ordering three or more scrunchies or head ties these will be posted in a small satchel with tracking provided. If purchasing hair wear with other products such as apparel or earrings or other ownsit products, tracking will be charged at the standard or express shipping rates.
International orders are posted via Australia Post, with a $40 flat rate. All prices are shown in Australian dollars ($AUD). All orders are processed in Australian dollars ($AUD). For all international orders the responsibility for any customs duties, foreign taxes or other fees, which may be imposed, will rest with the customer. ownsit! is not responsible for any additional fees.
Please allow 5-7 days (excluding weekends and public holidays) for your order to be fulfilled. Postage timeframes are additional to the making time of garments or other products that require manufacturing. Orders will be posted from Melbourne, Australia.
All orders with paid shipping at checkout can be tracked within Australia. Tracking number and confirmation emails will be provided to the email address provided at check out. Please check your junk email for this confirmation prior to emailing ownsit! requesting tracking information. Still no luck, send an email to firstname.lastname@example.org and we will be happy to follow up for you.
Please ensure your shipping details are correct – we are unable to redirect orders once they have been shipped. ownsit! will not be held liable for any lost or damaged items whilst in the hands of postage agencies.
We trust that your order will reach you undamaged and without issue however we can not control this once shipped.
Should you have any further questions regarding postage please email email@example.com